The attached “ACCENTURE CITIZEN PULSE SURVEY ON POLICING 2014” is an extensive survey, engaging 4,000 citizens around the globe, digging deep into the public’s desire for digital mediums to connect with law enforcement. The statistics speak volumes about our need, as law enforcement, to engage our communities in a way that meets them on the playing field they have become accustomed to.
As stated in the study summary:
“Following on from similar Accenture research undertaken in 2012, our survey of more than 4,000 citizens found that they not only see digital police solutions as essential to crime fighting, but also are open to widespread use of digital channels as a means to communicate with the police. Indeed, eight out of 10 citizens said greater use of digital tools—such as mobile devices—could help improve police services. Yet the survey highlights that police forces across the world still need to grow their digital presence and invest in engaging citizens to close the gap between expectations and perceived reality.”
CLICK THE BELOW IMAGE TO OPEN THE PDF AND READ THE ENTIRE STUDY