Privacy Policy

Effective: January 1, 2019 (updated for this site July 20, 2026)

Overview

The privacy practices of this statement (“Privacy Policy”) apply to software services and mobile applications provided by Online Policing Solutions, Inc. (“OPS”), including those available under the domains and sub domains of onlinepolicingsolutions.com, opspolice.com, mypolice.net, opspolice.network, gopolice.org and/or any name created/owned or maintained by Online Policing Solutions, Inc. (the “Site”). By visiting our website and/or any sites, software, and/or networks affiliated with or created by OPS, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site, our software services or our mobile applications (collectively, the “Services”).

In these Terms, our customers and clients are called “OPS Network Partner Agencies” and end-users (i.e., Subscriber employees, contractors, or residents) who use OPS Services are called “Users.”

This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. By accepting the Privacy Policy and the Terms of Use during your login and/or registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the OPS Terms of Use.

Information Collected

Our primary purpose in collecting personal information is to provide you with a safe, secure online application. In order to do so, OPS must collect information to identify users, and to allow our users to identify each other. We only collect information about you that we consider necessary for achieving this purpose.

OPS does not share or sell any information or data, commonly referred to as “data-mining”. All information uploaded, stored, shared or viewed is considered confidential and law enforcement sensitive, classified.

In general, once you provide OPS your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, and other personal information as indicated. Under some circumstances, OPS may require additional information to authenticate you, including, but not limited to, your name or your agency address.

We may automatically track certain information to increase security such as IP addresses, email addresses, and other information through secure log files. These type security features are commonly known as “authentication” rules, procedures or protocols.

When you submit a form on this public marketing website (Schedule a Tour, Contact, or Support), we also collect the details you provide — which may include name, title, agency, phone, email, and message content — to respond to your inquiry.

Our Use of Your Information

OPS uses your information and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe exchange of information, authenticate users, detect and protect against error, fraud and other criminal activity and enforce our terms and conditions and policies. At times, we may look across multiple users to identify problems or resolve disputes, and in particular, we may examine your information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.

Legal Requests

OPS cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. Therefore, in response to a verified request by law enforcement or other government official, relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, company name and usage history if provided with a court authorized subpoena or other properly issued court order. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of such information is necessary to prevent imminent harm, death or financial loss or to report suspected unlawful activity.

When information is received via the OPS Network TIPS System or Ask an Officer System or any other manner that allows the public to submit information to law enforcement via the OPS Network, or any public interface, and that information is determined by the receiving agency to be threatening to life or property, involves the planning or threat of a crime that involves the potential for harm to others or property or in any way can be interpreted to be information that can cause harm, or the information is sent to admit to the commission of a serious crime, OPS will retain the needed identifying information about the submitting party for no more than 12 days. OPS does not monitor content sent to and received by participating OPS Partner Agencies. It is the responsibility of the agency to monitor the same. Law enforcement who receives this type information must request the same within 12 days or the information will be automatically purged and not recoverable.

If OPS is involved in a merger, acquisition, or sale of all or a portion of its assets, we will endeavor to notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

Control of Your Password

You are responsible for all actions taken with your User ID and password. You are forbidden from disclosing your OPS password to any third parties. If your password has been compromised for any reason, you should immediately change your password and advise your agency’s OPS Network Master Administrator.

Accessing, Reviewing and Changing Your Personal Information

We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. You can change your password, contact information, and user preferences by going to the profile area. You must promptly update your personal information if it changes or is inaccurate.

Upon your request, we will deactivate your account and contact information from our active databases. To make this request, email info@opspolice.com. Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.

We may retain in our files some personal information, and past document transactions to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as is permitted by law.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties using our system or follow links to other sites, different rules may apply to their use or disclosure of the information you disclose to them.

Security

Your information is stored on servers located solely in the United States. These servers are controlled and maintained by Amazon AWS and its affiliated providers. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure, including encryption, firewalls and Secure Socket Layers. If you have any questions about security on our Site, you can contact us at info@opspolice.com.

Notice

We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall automatically be effective after they are initially posted on the Site. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, you may contact us at info@opspolice.com or call 1-833-OPS-COPS.

Also see our Terms and Conditions.