Privacy Policy



The privacy practices of this statement (“Privacy Policy”) apply to software services and mobile applications provided by Online Policing Solutions, Inc. (“OPS”), including those available under the domains and sub domains of,,,, and/or any name created/owned or maintained by Online Policing Solutions, Inc. (the “Site”). By visiting our website and/or any sites, software, and/or networks affiliated with or created by OPS, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site, our software services or our mobile applications (collectively, the “Services”).

By accessing or using OPS Services you agree to be legally bound by these Terms and all terms, policies and guidelines incorporated by reference in these Terms. If you do not agree with these Terms in their entirety, you may not use any of the OPS Services.

In these Terms, our customers and clients are called “OPS Network Partner Agencies” and end-users (i.e., Subscriber employees, contractors, or residents) who use OPS Services (for example, to review, edit, view or submit information) are called “Users.”

This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information.

By accepting the Privacy Policy and the Terms of Use during your login and/or registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the OPS Terms of Use. This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on January 1, 2019 for all other Site visitors and Services users.


Our primary purpose in collecting personal information is to provide you with a safe, secure online application. In order to do so, OPS must collect information to identify users, and to allow our users to identify each other. We only collect information about you that we consider necessary for achieving this purpose.

OPS does not share or sell any information or data, commonly referred to as “data-mining”. All information uploaded, stored, shared or viewed is considered confidential and law enforcement sensitive, classified.

In general, once you provide OPS your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, and other personal information as indicated.

Under some circumstances, OPS may require additional information to authenticate you, including, but not limited to, your name or your agency address.

We may automatically track certain information to increase security such as IP addresses, email addresses, and other information through secure log files. These type security features are commonly known as “authentication” rules, procedures of protocols.


OPS uses your information and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe exchange of information, authenticate users, detect and protect against error, fraud and other criminal activity and enforce our terms and conditions and policies. At times, we may look across multiple users to identify problems or resolve disputes, and in particular, we may examine your information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.

OPS does not share or sell any information or data, commonly referred to as “data-mining”. All information uploaded, stored, shared or viewed is considered confidential and law enforcement sensitive, classified.


OPS cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. Therefore, in response to a verified request by law enforcement or other government official, relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, company name and usage history if provided with a court authorized subpoena or other properly issued court order. Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of such information is necessary to prevent imminent harm, death or financial loss or to report suspected unlawful activity. Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and agency name as necessary or appropriate in connection with a legitimate investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, when such demands are accompanied by a proper court authorized order.

When information is received via the OPS Network TIPS System or Ask an Officer System or any other manner that allows the public to submit information to law enforcement via the OPS Network, or any public interface, and that information is determined by the receiving agency to be threatening to life or property, involves the planning or threat of a crime that involves the potential for harm to others or property or in any way can be interpreted to be information that can cause harm, or the information is sent to admit to the commission of a serious crime, OPS will retain the needed identifying information about the submitting party for no more than 12 days. OPS does not monitor content sent to and received by participating OPS Partner Agencies. It is the responsibility of the agency to monitor the same. Law enforcement who receives this type information must request the same within 12 days or the information will be automatically purged and not recoverable.

If OPS is involved in a merger, acquisition, or sale of all or a portion of its assets, we will endeavor to notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your information.

OPS has many secure side notification and information sharing assets. You should be aware that any information you provide in these areas may be read, collected, and used by others who have authority to access them.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although OPS meets and exceeds industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private, but you should know that we will take all reasonable steps to provide you a highly secure environment.

In order to facilitate interaction among users, the Site may allow you limited access to other users’ contact and status information.

By entering into our Terms of Use, you agree that, with respect to other users’ information that you obtain through the Site or through an OPS related communication or OPS facilitated transaction, OPS hereby grants to you a license to use such information only for: (a) OPS – related communications that are not unsolicited commercial messages, (b) using services offered through OPS, and (c) any other purpose that a user expressly agrees to after you tell them the purpose you would like to use it for. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section.

OPS and our users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to send any message to another OPS user, (email or physical mail) without their express consent. To report OPS -related spam to OPS, please contact us at


You are responsible for all actions taken with your User ID and password. You are forbidden from disclosing your OPS password to any third parties. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password and advise your agency’s OPS Network Master Administrator.


We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request because it is difficult to authenticate your account manually. You can change your password, contact information, and user preferences by going to the profile area. You must promptly update your personal information if it changes or is inaccurate. Changing your personal information will not impact any completed transactions.

Upon your request, we will deactivate your account and contact information from our active databases. To make this request, email Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.

We may retain in our files some personal information, and past document transactions to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will be deactivated from member viewing and will only be available to select OPS personnel.


Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties using our system or follow links to other sites, different rules may apply to their use or disclosure of the information you disclose to them. Since OPS does not control the privacy policies of third parties, or other individuals’ actions, you are subject to the privacy policies of that third party or those individuals. We encourage you to be sure the recipients are authenticated to your satisfaction before you send them any documents.


Your information is stored on servers located solely in the United States. These servers are not owned or maintained by OPS and are controlled and maintained by Amazon AWS and its affiliated providers. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, “firewalls” and Secure Socket Layers. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. If you have any questions about security on our Site, you can contact us at


We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms shall automatically be effective after they are initially posted on the Site. We encourage you to periodically review this page for the latest information on our privacy practices.


If you have any questions or suggestions regarding our Privacy Policy, you may contact us at