Online Policing Solutions is proud to announce a groundbreaking partnership with the Cumberland County Prosecutor’s Office and the Cumberland County 9-1-1 Center to become the first 9-1-1 dispatch center in the nation to directly integrate with the National Public Safety Alliance for Individuals with Disabilities (NPS-AID) system.

This innovative integration allows emergency dispatchers to securely share critical medical and disability-related information in real time with responding law enforcement, fire, and EMS personnel — helping first responders provide safer, faster, and more informed care during emergencies.

The NPS-AID program is free, secure, and completely voluntary for the community. Individuals and families can choose to share important information to assist first responders during a crisis, emergency, police interaction and much more, helping reduce misunderstandings, delays, and unnecessary escalation while improving outcomes for everyone involved.

Most importantly, the NPS-AID network extends beyond county borders, helping ensure vital information can be available wherever participating agencies and responders are connected.

We want to thank Cumberland County Prosecutor Jennifer Webb-McRae and CCPO Community Justice Specialist Amy Holmes, CHES, the Cumberland County 9-1-1 Center, dispatchers, first responders and everyone involved in bringing this historic initiative to life.

This is another major step forward in using technology to strengthen communication, improve responder awareness, and build safer communities for individuals with disabilities and medical conditions.

Learn more or enroll today at: https://www.NPS-AID.org