Driven by the peacemakers
OPS Network™ Certified Master Administrator (CMA) Program
Leading the charge into the future — training agency leaders to manage and oversee the OPS Network™.
CMA Program
The OPS Network™ Certified Master Administrator (CMA) Program was developed to train federal, state, county and local agency level users to manage and oversee the OPS Network™, within the jurisdiction they serve, while working directly with the OPS Network™ team to maintain, support and improve the OPS Network™.
OPS Certified Master Administrators are trained and certified to manage and perform the following tasks and more.
Capabilities
What CMAs are trained to manage
OPS Network Setup
Configure and stand up network capabilities for partner agencies.
Troubleshooting Techniques
Resolve operational issues and support day-to-day platform use.
Data Management
Oversee data practices that keep agency information accurate and usable.
Community Interface Management
Manage public-facing community interfaces and engagement tools.
User Management & Permissions
Control access, roles, and permissions across agency users.
Agency & Community Security Management
Maintain secure agency and community operating standards.
Module Setup & Management
Activate and administer OPS modules for operational needs.
Communications Platform Management
Support secure messaging and collaboration workflows.
Command Center Setup & Management
Configure and maintain the agency Command Center experience.
Certified
CMA Accreditation Standards
To become an OPS Network™ Certified Master Administrator (CMA), each candidate must be sponsored by a recognized Federal, State, County or local law enforcement agency that is an active OPS Network™ Partner Agency and/or has oversight of at least one OPS Network™ Partner Agency. Each candidate must fulfill the training requirements set forth for CMA Accreditation and abide by the terms and conditions in the CMA program agreement.
CMA program completion is required, for at least one agency member, in order for the agency to receive OPS Network Agency Certification.
The 8-hour hands-on training portion of the OPS CMA Program takes place every first and third Thursday of the month, in locations to be determined.
To inquire about enrolling in the CMA program, consult with your agency to receive more information or contact Online Policing Solutions for training dates and locations.
16 Hour Certification
Core certification path for new CMAs.
8 Hour Hands-On Training Course
In-person training on the first and third Thursday of each month.
10 Hours of Yearly Online Credit Updates
Ongoing education to stay current with the platform.
Online Re-Cert
Flexible pathways to maintain certification status.
Bi-Annual 8 Hour Hands-On Re-Certification
Periodic hands-on re-certification course.
Annual Proficiency Exams
Demonstrate continued mastery of CMA responsibilities.
Bi-Annual Credits
Credit requirements supporting long-term accreditation.
Sponsorship Required
Requires Federal, State, County or Local agency sponsorship.
Ready to learn more about the OPS Network?
Schedule a comprehensive tour with your OPS Regional Representative — no obligation. Or call 1-833-OPS-COPS.
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